Audit 10x more client calls,
for 50% cheaper
Use gen AI to analyze sales, support and collection calls for agent performance & customer insights
How it works
Step 1
Import all your calls from your recording software (eg: Exotel, Zoominfo, Dialpad, Kaleyra)
Step 2
Write a call script for your agents to see how much they follow it
Step 3
Within minutes, AI audits all calls and gives searchable insights about agent behavior, compliance and customers.
Features
1. Automatically detect violations
Automatically detect process and critical errors from calls, such as "abuse detection"
2. Track agent performance
Our AI collates data from 1000s of customer calls & helps understand agent performance.
We analyze every call and suggest areas of improvement for every agent.
4. Search everything with proper citations
Search across 10000s of recordings in seconds, across multiple languages.
Pricing
Integrates with all your call center software
